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Subtle account setup

Updated

Set up your Subtle account before pairing Voicebuds or using any features. This covers creating your account, verifying your email, and signing in.

Create your account

  1. Open the Subtle app and tap Get started.
  2. On the Create an account screen, enter your email address, tick the box agreeing to the Terms of Use and Privacy Policy, and tap Continue. (Already have an account? Tap Sign in instead.)
  3. Follow the prompts to set your password and name. Passwords need at least 8 characters, including one lowercase letter, one uppercase letter, one number, and one symbol (such as ! @ # $ or ?). Passwords that have appeared in known data breaches are also rejected.
  4. When your password manager offers to save the login, let it — it's linked to subtle.co, so it will autofill in the app and on the web.
  5. The screen becomes Check Your Mail — verification comes next.
  • If you see an error on submit, check your internet connection and try again. If it says Too Many Attempts, wait for the time shown — retrying sooner won't help.
  • If the error says your email is already registered, use Sign in instead — you may already have an account.

Verify your email

Subtle sends a confirmation email after sign-up. You must verify before continuing setup.

  1. Open your email inbox and find the message from Subtle with the subject "Confirm Your Signup".
  2. Check Spam, Junk, and Promotions if it's not in your main inbox.
  3. Tap Confirm email address.
  4. Return to the Subtle app. You'll see "You Successfully Confirmed Your Email Address" — tap OK, then sign in with your new email and password to continue setup.

Didn't receive the email, or the link expired?

  • Confirm you're checking the inbox for the email address you used at sign-up.
  • Confirmation links expire after 1 hour. To get a new one, open the app and try to sign in: you'll see Confirm Your Email with a Resend Confirmation Link button. Tap it and allow a few minutes for the email to arrive.
  • If tapping the link shows "The Link Has Expired", try signing in anyway. Some workplace email security scanners open links before you do, which can confirm your address but use up the link.
  • If none of that works, contact support@subtle.co with the email address you used and a description of what you're seeing.

Sign in and sign out

Sign in

  1. Open the Subtle app and tap Sign in.
  2. Enter your registered email address and password.
  3. Tap Sign in. You'll land on your Home feed.

Sign out

  1. Tap your profile icon, then Account.
  2. Tap Sign Out.

Forgot your password?

On the sign-in screen, tap Forgot password? and follow the prompts. A reset link goes to your registered email. Full details: Reset your password.

Use the same email throughout

Your account email is tied to your membership. To simplify membership management, if you purchased Voicebuds with a checkout email, sign into the app with that same address.

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