Forgot your password, want to change it, or can't get signed in — it's all here.
Reset your password
- On the sign-in screen, tap Forgot password? (If you're signed in and want to change your password, sign out first: Profile → Account → Sign Out — resetting is also how you change it.)
- Enter your account email. If your password manager saved your Subtle account, it will offer the right email here.
- Check your inbox for the reset link and open it on the same device you requested it from. A link opened on a different device, or after reinstalling the app, won't work — request a new one from the device you'll use. Links also expire after 1 hour; if you see "The Link Has Expired", request a new one.
- Choose a new password. It needs at least 8 characters, including one lowercase letter, one uppercase letter, one number, and one symbol (such as ! @ # $ or ?). Passwords that have appeared in known data breaches are also rejected.
After resetting, sign in again on your other devices.
Password managers work here
Passwords you save with Subtle are linked to subtle.co, so your password manager labels them by the site and autofills them in both the app and on the web. The saved entry uses your email address as the username.
Can't sign in?
- Check your connection first — signing in needs internet. If sign-in fails with a network error, reconnect and retry.
- Wrong email? Use the address you signed up with — it's the one your password manager saved for subtle.co. When in doubt, run the reset flow; it only works for the address on the account.
- Just created your account? After sign-up the screen says Check Your Mail — you need to verify your email before signing in. Look for the verification message (and check spam).
- Keyboard says "Sign in to use Subtle dictation"? Sign in inside the Subtle app — the keyboard picks it up automatically.
Still locked out?
Email support@subtle.co or submit a request from the email address on your account, and mention what happens when you try to sign in (error message, spinner, nothing).
Security note: Never share your password or reset links with anyone — Subtle support will never ask for these.