Your first year of Subtle membership comes included with your Voicebuds, so there's nothing to manage day to day — no plan to pick, no billing to maintain.
Need to change something?
For any membership change or question — cancellation, transfers, billing details, or renewal options — email support@subtle.co from your account email, or submit a request. Include:
- Your account email
- Your Voicebuds serial number (Voicebuds settings → About)
- What you'd like to change
We'll handle it from there — most membership requests are resolved in one reply.
Good to know
- Your membership status and account email are shown in your Profile in the app.
- Before your included year ends, we'll contact you with renewal options — you won't be charged without hearing from us first.
- Membership fees, where applicable, are non-refundable except where required by law — see the Terms of Use.
- Returning your Voicebuds? See Bundled membership: what happens if you return your Voicebuds.